Pontiac Sunfire owners manual page 353

text version of content this owner's manual page from owners manual to the vehicle Pontiac Sunfire, year of production 1995 - 2005:

Your satisfaction and goodwill are important to yourWe encourage you to call the toll-free number in order dealer and to Pontiac. Normally, any concerns with theto give your inquiry prompt attention. Please have the sales transaction or the operation of your vehicle will befollowing information available to give the Customer resolved by your dealer’s sales or service departments.Assistance Representative: Sometimes, however, despite the best intentions of Vehicle Identification Number (This is available all concerned, misunderstandings can occur. If yourfrom the vehicle registration or title, or the plate concern has not been resolved to your satisfaction, at the top left of the instrument panel and visible the following steps should be taken:through the windshield.) STEP ONE -- Discuss your concern with a member ofDealership name and location dealership management. Normally, concerns can beVehicle delivery date and present mileage quickly resolved at that level. If the matter has already been reviewed with the sales, service or partsWhen contacting Pontiac, please remember that manager, contact the owner of the dealership or the your concern will likely be resolved at a dealer’s facility. general manager. That is why we suggest you follow Step One first if STEP TWO -- If after contacting a member of you have a concern. dealership management, it appears your concern cannot STEP THREE -- Both General Motors and your dealer be resolved by the dealership without further help, contact are committed to making sure you are completely the Pontiac Customer Assistance Center by callingsatisfied with your new vehicle. However, if you 1-800-762-2737. In Canada, contact GM of Canadacontinue to remain unsatisfied after following the Customer Communication Centre in Oshawa by callingprocedure outlined in Steps One and Two, you should 1-800-263-3777 (English) or 1-800-263-7854 (French).file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). 8-4

owners manual Pontiac Sunfire

owners manual Pontiac Sunfire - year of production: 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005 - Pontiac Sunfire owners manual EN