owners manual Ford Edge

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SYNC™ Setting 911 Assist On or Off • A connected Bluetooth-enabled phone Press menu then select: must have adequate network coverage, battery power and signal strength. Menu Action and Description • The vehicle must have battery power Item and be located in the U.S., Canada or in a territory in which 911 is the SYNC-Applications emergency number. 911 Assist Select desired option, on or In the Event of a Crash off. Not all crashes deploy an airbag or activate If you choose not to activate this the fuel pump shut-off (the triggers for 911 feature you will have the following Assist). If a connected cell phone sustains options: damage or loses its connection to SYNC during a crash, SYNC searches for and tries Menu Action and Description to connect to a previously paired cell Item phone; SYNC then attempts to call the emergency services. Voice Provides a display and voice Before making the call: Reminder reminder at phone connection • SYNC provides a short window of time ON at vehicle start. (about 10 seconds) to cancel the call. Voice Provides a display reminder If you fail to cancel the call, SYNC Reminder only without a voice reminder attempts to dial 911. OFF at phone connection. • SYNC says the following, or a similar To make sure that 911 Assist works message: "SYNC will attempt to call properly: 911, to cancel the call, press Cancel on your screen or press and hold the • SYNC must be powered and working phone button on your steering wheel". properly at the time of the incident and If you do not cancel the call, and SYNC throughout feature activation and use. makes a successful call, a pre-recorded • The 911 Assist feature must be set on message plays for the 911 operator, and before the incident. then the occupant(s) in your vehicle is able • You must pair and connect a to talk with the operator. Be prepared to Bluetooth-enabled and compatible provide your name, phone number and cell phone to SYNC. location immediately, because not all 911 • A connected Bluetooth-enabled phone systems are capable of receiving this must have the ability to make and information electronically. maintain an outgoing call at the time 911 Assist May Not Work If of the incident. • Your cellular phone or 911 Assist hardware sustains damage in a crash. • The vehicle's battery or the SYNC system has no power. • The phone(s) thrown from your vehicle are the ones paired and connected to the system. 374 Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing

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